6 Phone Etiquette Tips
4. Don’t be too loud
When on mobile phones and talking while walking, people forget that they are not in their homes anymore. They discuss private matters and other stuff quite loudly on their phones. Other people in the train or in the park won’t take kindly to the intrusion into their space. It is always best to have a soft tone while you are on the phone. Yelling and cursing is a definite no-no especially when you are in the office.
5. Think of what you are going to say before you call
This way you can say whatever you want to say without any interruption and you can also put across your thoughts clearly without any fumbling around or mumbling to gain time and collect your thoughts. Also you can stop talking unwanted stuff.
6. Keep interruptions away
You would not want to be put on hold or be a part of a parallel conversation. The person you are speaking to will also feel the same way. So keep interruptions to a minimum when you are on the phone. Do not pick up other calls, keep little children quiet and turn the volume down on the TV before answering the call.
A best tip would be to record your conversations and play it back to see what you have been doing wrong. You can check your style of greeting, your tone of voice and interruptions when you do this.
